Privacy Policy

Effective Date: November 2025

Anderson and Company LLC

Contact: Andy@andersonandcoelectric.com | (501) 485-4665

1. Introduction

Anderson and Company LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business, website, or communication services, including SMS text messaging.

2. Information We Collect

We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Service address
• Details about your electrical service needs or project inquiries

3. How We Use Your Information

We use your information to:

• Communicate with you about appointments, service updates, or project details
• Send invoices, estimates, and receipts
• Provide reminders or notifications related to scheduled services
• Share occasional promotions or offers (with your consent)

4. SMS Text Messaging

By providing your phone number and opting in, you consent to receive SMS messages from Anderson and Company LLC regarding service updates, appointment confirmations, and limited promotional messages.

• Message & data rates may apply.
• You can opt out at any time by replying STOP to any message.
• We do not share or sell your phone number to third parties for marketing purposes.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your data only with trusted service providers who help us operate our business (such as payment processors or scheduling tools), and only as necessary to perform those functions.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet or storage system can be guaranteed to be completely secure.

6.1 Data Transfer Restrictions

We do not sell, rent, or transfer your personal data or phone number to any external organizations under any circumstances, including with consent. Your information is used solely to provide our services and communicate directly with you.

6.2 Data Protection Safeguards

We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

• Request access to or deletion of your personal information
• Opt out of text messages or marketing emails at any time
• Contact us with questions about how your information is used

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at this web address.

8.1 Message Frequency and User Assistance

Message frequency may vary depending on your interaction with us, but you can expect occasional messages related to appointments, service updates, or promotions.

For assistance, reply HELP to any message or contact us at Andy@andersonandcoelectric.com.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Anderson and Company LLC

Email: Andy@andersonandcoelectric.com

Phone: (501) 485-4665

You can contact us at Andy@andersonandcoelectric.com or call (501) 485-4665 with any questions or requests regarding your information.

User Assistance

For assistance, reply HELP to any message.